It's our people that make us excel. They come from many different backgrounds, but they all have one thing in common - a commitment to doing their very best in their chosen discipline.
Every member of staff is a valued and essential cog in the wheel at Forth. Click on the descriptions to the left to see what part each distinct discipline plays in the overall service.
Project Manager
Forth's project managers come from a variety of different backgrounds, but they all have one thing in common - a commitment to ensuring that your projects run smoothly to the outcome you desire.
Your dedicated project manager will provide you with a single, approachable point of contact; from taking the initial brief, providing you with scheduling information, and arranging for the project to be briefed onwards internally, right through to overseeing the final stages.
They can arrange creative work through our studio, unless you have your own print ready artwork.
With us, communication is essential, and so your project manager will provide you with all of the key information you need - to provide peace of mind that your project is progressing. They'll take care of all of the time-consuming matters such as stock control, scheduling of suppliers, etc., to keep your time as free as possible. In other words, you'll be kept well informed of key milestones and any potential issues, but we won't bother you with the minutiae. Back to Top
Production Manager
The correct format and the right price is almost as important as the right message. That's why our production department is such an integral part of the team at Forth.
Your project manager will discuss your project at length with the production and data managers to choose the most appropriate format and production method based on what we know of your data and content variations.
We'll commission the items you need (envelopes, leaflets, variable stationery, lasering and fulfillment) from the most suitable suppliers based on reliability, quality and price and bring them together in packs that are better and often less expensive than those offered by the production houses directly.
And your production manager's involvement doesn't end there - he/she will press pass, quality check, troubleshoot, ensure progress and safe delivery.
In the end we'll reconcile the costs to ensure that the price we quote you is the price you pay (subject to any changes to brief, of course). Back to Top
Data Manager
Clear understanding and accurate manipulation of your data is vital to the success of your project. For that reason, we appoint a specialist data manager to take care of your data work.
First they'll ensure full understanding of the layout, content and quirks of your data (all data has quirks).
Then translate your processing requirements into a detailed project data brief. This is the document that the data programmers will follow religiously, so its accuracy and completeness is of the utmost importance.
Your data manager can provide advice on how to get the most out of your data, and is always available to discuss any technical queries with you.
Once your project is underway, your data manager will liaise continuously with our programmers to ensure that the data brief is understood and followed to the letter. All output from the programmers is carefully checked by the data manager for accuracy, before passing to you for approval.
Once any output has been approved, your data manager will continue to oversee any technical aspects of the project, until it becomes live - whether that be supply of live data and live proofing of a mailing, broadcast of an email or making live a database application. Back to Top
Data Programmers and Developers
These are the people who really make things happen.
Once the client approves the detailed data brief, whether for direct mail or email, or a bespoke software application, our data programmers or software developers get to work.
Based at our offices in Bangor, our programmers and developers are all highly qualified and specialized in customer communications.
Programmers clean and standardise and sort name and address mailing data to maximise successful delivery and minimize postage charges. If required, they calculate, segregate and manipulate complex financial data to create personalised financial statements.
Developers build our bespoke marketing database applications. They set up and manage the features, content and hosting of online applications. Back to Top
Creative
To provide you with a complete and seamless service, Forth also has a dedicated studio.
Our creative director's talent in design and mastery of digital artworking is tried and tested and is perfectly attuned to the industries that we serve.
Whether you require Forth to write and design your items, would prefer to supply approved text, or finished artwork, our creative teams are happy to work within your requirements.
They can provide you with both creative concepts and finished artwork, with the design of customer-friendly statements their speciality. Back to Top